Public Voice is a Community Interest Company (CIC) with a mission to improve public services and neighbourhoods through user engagement. We translate the insights and needs of people and communities into actions to improve public services.
We do this through community engagement, individual user engagement and community intervention, collecting the combined voices of citizens, gathering evidence and ultimately taking action to bring about positive change, now and in the future.
Our co-production expertise, proven engagement methods and knowledge of public services combine to drive better decisions by commissioners and providers, leading to reduced inequalities and improved outcomes for the community.
Our vision is a fair society in which all voices are heard, individuals and communities flourish, and policies and services reflect the priorities of all people.
Courage: We speak out and show leadership when something needs to change. We believe in the people and communities we work with, and in the possibility of change. We are not afraid to do things differently.
Collaboration: We are determined to work with others to achieve common goals. We are a trusted and accountable partner for all. We build on collective strengths, and we address weaknesses.
Integrity: We are honest, and we keep our commitments. We are reflective, constantly learning from the people, communities, and partners we work with. We always ground our work in our knowledge and expertise.
Inclusion: We value, promote, and celebrate diversity amongst our staff and board, and the people and communities we work with. We put people at the centre of our work, ensuring their priorities direct our decisions.
Public Voice is a Community Interest Company (CIC) number: 09019501
We seek to re-invest any excess income in ways that maximise the benefits to local communities and empower consumers least able to speak for themselves. We work to involve service users, feed back to them and ensure they see and understand the outcomes of our work.