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Digital Inclusion Project Officer

Salary: £22k to £25k per annum pro rata (based on experience) + 3% pension contribution.

Location: Haringey, London.

Contract: Part-time, 15 to 22.5 per week.

Fixed-term until end of September 2023.

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.

We deliver a number of projects in Haringey and other London boroughs, including the statutory Healthwatch service in Haringey, Haringey Advice Partnership, as part of consortiums delivering information, advice and guidance, and Haringey Reach and Connect, a community navigation and support service for over 50s in Haringey, in partnership with Mind in Haringey and Wise Thoughts. We also manage a team of Social Prescribing Link Workers based in GP practices across Haringey, support Haringey’s Joint Partnership Board, with several reference groups for adult social care users providing an interface between service users, the NHS and the Council, and provide advice and support for residents in the planning, regeneration and development of their homes and neighbourhoods through our Public Voice Neighbourhoods service.

We do this through community engagement, individual user engagement and community intervention, collecting the combined voices of citizens, gathering evidence and ultimately taking action to bring about positive change, now and in the future.

The Role

An exciting opportunity to join our Digital Inclusion team focussed on improving digital skills and enabling access to online services such as healthcare, employment and general wellbeing.

About You

We are looking for a well organised and enthusiastic individual who can support the delivery of all aspects of our digital inclusion service. The Project Officer will work closely with the Digital Inclusion team, partners, volunteers and other stakeholders to help develop the service and provide guidance and advice to individuals and community organisations.

You will have good IT, communication and organisational skills and be confident with using digital devices and software, including learning new systems and tools. Although previous experience is not essential, you should have a general understanding of digital exclusion issues and be comfortable delivering basic digital training and support to individuals and small groups both remotely and in-person. Prior experience working with volunteers and coordinating volunteer projects is desirable.

Statement of intent on equality, diversity and inclusion

Public Voice is an equal opportunities employer and an anti-discrimination, pro-diversity and inclusion organisation.
We aim to go beyond the narrow scope of legislative compliance and follow best practice, making equality, fairness and diversity a fundamental part of all our activities.

We want to make sure that everyone is treated fairly and with dignity and respect by challenging discrimination and removing barriers. We recognise the benefits of different values, abilities, and perspectives, and celebrating people’s differences. This means promoting an environment that welcomes and values diverse backgrounds, thinking, skills and experience.

We positively welcome applications from candidates from Black, Asian and Minority Ethnic Communities.

Closing date: Monday 22nd November 2021, 9.00am.

For more details and to apply

Please download the Application Pack using the button below and follow the instructions. Please complete and return the Monitoring Form with your application.


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