We are currently recruiting a Information, Policy and Research Officer in the London Borough of Hounslow
About us
Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.
We deliver a number of projects in Haringey and other London boroughs, including the statutory Healthwatch service in Haringey, Haringey Advice Partnership, as part of consortiums delivering information, advice and guidance, and Haringey Reach and Connect, a community navigation and support service for over 50s in Haringey, in partnership with Mind in Haringey and Vibrance. We also manage a team of Social Prescribing Link Workers based in GP practices across Haringey, support Haringey’s Joint Partnership Board, with several reference groups for adult social care users providing an interface between service users, the NHS and the Council, and provide advice and support for residents in the planning, regeneration and development of their homes and neighbourhoods through our Public Voice Neighbourhoods service.
We do this through community engagement, individual user engagement and community intervention, collecting the combined voices of citizens, gathering evidence and ultimately taking action to bring about positive change, now and in the future.
Statement of intent on equality, diversity and inclusion
Public Voice is an equal opportunities employer and an anti-discrimination, pro-diversity and inclusion organisation. We aim to go beyond the narrow scope of legislative compliance and follow best practice, making equality, fairness and diversity a fundamental part of all our activities.
We want to make sure that everyone is treated fairly and with dignity and respect by challenging discrimination and removing barriers. We recognise the benefits of different values, abilities, and perspectives, and celebrating people’s differences. This means promoting an environment that welcomes and values diverse backgrounds, thinking, skills and experience.
We positively welcome applications from disabled candidates and people from all ethnic groups.
We celebrate the diversity within our staff team who are representative of the diversity in our local communities and continually strive to provide equal access to all.
Information, Policy and Research Officer (Healthwatch Hounslow)
Salary: £28,953 per annum (+3% pension contribution)
Hours: Full time (37.5 hours per week)
Contract: Permanent
Location: London Borough of Hounslow with Hybrid working
The role
We’re seeking a Information, Policy and Research Officer to deliver health and social care focused research projects for Healthwatch Hounslow and Public Voice in the London Borough of Hounslow. The role includes engaging with seldom-heard communities, designing methodology, undertaking quantitative and qualitative analysis, and reporting findings through presentations and reports.
The successful candidate will undertake policy reviews and provide advice on surveys, research, evaluation and methodology techniques to the CEO, Operations and Research Manager for Healthwatch Hounslow, and other members of the Public Voice team. They will work with various teams to capture issues and concerns relating to access to services, the delivery of services and policy gaps, and use this information to identify common themes which relate to service delivery and policy in health and social care.
About you
We are looking for somebody with proven research experience, including the ability to interpret and analyse data and present solutions, who has an interest in health and social care. You should be confident in speaking and presenting in public and able to deliver effective programme and project management, whilst delivering research projects and undertaking policy reviews.
You should be somebody who promotes and values equality and diversity and can show warmth, empathy and respect for others, with the ability to effectively engage local people and seldom-heard communities in the borough of Hounslow.
How to apply
To apply, please download and read the application pack for full details. You will need to email a copy of your CV and a personal statement (of no more than two sides of A4) detailing your suitability for the role, along with a completed monitoring form.
Deadline for applications is 5pm on Monday 24th March 2025.
If you require the application pack in an alternative format or for any other enquiries, please call the office on 020 3196 1900.