Find our latest vacancies below.

We are currently recruiting for the following positions:
Content Communications Officer / Information and Signposting Officer

About us

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.

We deliver a number of projects in Haringey and other London boroughs, including the statutory Healthwatch service in Haringey, Haringey Advice Partnership, as part of consortiums delivering information, advice and guidance, and Haringey Reach and Connect, a community navigation and support service for over 50s in Haringey, in partnership with Mind in Haringey and Vibrance. We also manage a team of Social Prescribing Link Workers based in GP practices across Haringey, support Haringey’s Joint Partnership Board, with several reference groups for adult social care users providing an interface between service users, the NHS and the Council, and provide advice and support for residents in the planning, regeneration and development of their homes and neighbourhoods through our Public Voice Neighbourhoods service.

We do this through community engagement, individual user engagement and community intervention, collecting the combined voices of citizens, gathering evidence and ultimately taking action to bring about positive change, now and in the future.

Statement of intent on equality, diversity and inclusion

Public Voice is an equal opportunities employer and an anti-discrimination, pro-diversity and inclusion organisation. We aim to go beyond the narrow scope of legislative compliance and follow best practice, making equality, fairness and diversity a fundamental part of all our activities.

We want to make sure that everyone is treated fairly and with dignity and respect by challenging discrimination and removing barriers. We recognise the benefits of different values, abilities, and perspectives, and celebrating people’s differences. This means promoting an environment that welcomes and values diverse backgrounds, thinking, skills and experience.

We positively welcome applications from disabled candidates and people from all ethnic groups.

We celebrate the diversity within our staff team who are representative of the diversity in our local communities and continually strive to provide equal access to all.

Content and Communications Officer

Salary: £28,000 +3% pension contribution.

Location: Haringey, London, with Hybrid working.

Contract: 22.5 hours per week.

Period: One-year fixed term (potential to extend)

The Role

We are recruiting a talented Content and Communications Officer to join our team, to create and deliver engaging communications content to keep all our audiences well informed, to appeal to commissioners and funding bodies, and to play a key role in supporting the delivery of our communications strategies and activities.

Your role will be to work with and support the Communications Manager and Senior Management Team, to ensure that the work or Public Voice and all our projects is communicated effectively and in ever more creative ways, championing new ideas and digital developments. A large part of the role involves working with project teams to oversee and support the delivery of project-specific communications.

Working closely with the Communications Manager in areas including but not limited to digital communications, the development of high-quality digital content, image and video editing, and copy writing.

You will create dynamic content for varied audiences. You will demonstrate the role our staff play in making a difference to our local communities and how we bring about positive change.

We need someone who is passionate about improving the lives of local people, the places where they live and the public services they use, someone who wants to help us consistently raise standards in everything we do.

You’ll have at least one year of relevant experience, with a good level of experience in producing and designing communications content, good copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a track record in developing communications which stand out and increase both engagement and awareness.

Closing date: 12pm on Monday 20th March 2023.

How to apply

Please download the application pack and monitoring form. You will find details of the application process in the pack. If you have any questions, please call 020 3196 1900.

Information and Signposting Officer

Salary: £25,000 +3% pension contribution.

Location: Haringey, London.

Contract: 37.5 hours per week.

Period: Nine months, fixed-term.

The Role

This is an exciting opportunity to join our Haringey Advice Partnership (HAP) programme delivering information, advice and guidance to the residents of Haringey. If you’re passionate about addressing social inequalities and understand the important role that information and signposting can play in supporting people to manage crises in their lives and maximise financial and other support that is available to them then this role is for you. We’re looking for a confident self-starter who is able to think and work independently. Someone who is a a creative problem-solver with a solution-focused work ethic.

Job Summary

  • Being the first point of contact, on the phone and over email, for HAP referrals and Healthwatch Haringey queries.
  • Take a leading role on developing and providing information on health and social care by phone and email, and signposting residents to health and social care services and agencies within Haringey.
  • Data entry of all HAP referrals and Healthwatch Haringey queries into our CRM.
  • Produce regular reports from the Charity Log CRM on HAP referrals and Healthwatch Haringey queries.
  • Work with Public Voice teams to identify common themes relating to access to, and delivery of, health and social care services.
  • Build strong working relationships with HAP and Healthwatch Haringey partners, stakeholders and clients.
  • Contribute to delivering the HAP resident engagement strategy through active outreach with local services, community groups and harder to reach individuals.
  • Support the team with delivery of engagement activities and events (e.g. workshops, consultations, training sessions, etc.)
  • Undertake any other reasonable duties as required.

Closing date: 12pm on Friday 24th March 2023.

How to apply

Please download the application pack and monitoring form. You will find details of the application process in the pack. If you have any questions, please call 020 3196 1900.

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